Private memos, letters, diplomatic communications, strategic plans and roadmaps, are some of the many official documents found insecure in various organizations. Cyber Gate Defense security experts designed, developed and managed the rollout of an Electronic Document and Records Management system (EDRM) for a large bank. Our consultant provided advice and support during the development of a customized information handling model that safeguarded information flow between authorized users/systems. The model also prevented information to flow to unauthorized users/systems. Digital watermark technology was used to help identify key words in the process. A baseline for data security and the requirements for a standard user were identified. In addition, an access control level database was designed to integrate with Active Directory. This solution ensured that information was labelled and classified. Access was only restricted to authorized users.